✉ nils@chenjiawear.com    |    ☎ +86 19970606704    |    Dongguan Chenjia Garment Co., Ltd.


CHENJIA GARMENT · HELP CENTER

Frequently Asked Questions.

Everything you need to know about custom apparel manufacturing — from your first product idea to sampling, bulk production and shipping.

ANSWERS FOR APPAREL BUYERS

Clear answers.
Better decisions.

Whether you are launching your first collection or expanding an existing product line, these answers explain how we approach custom garment development, manufacturing and order coordination.

YOUR QUESTIONS, ANSWERED

Explore by topic.

Choose a category or open any question to read the answer.

Getting Started & MOQ
Product Development & Sampling
Fabric, Branding & Customization
Production, Quality & Delivery
Communication & Orders

01 / 05

Getting Started & MOQ

4 common questions

What is your minimum order quantity (MOQ)?

Our standard starting MOQ is 100 pieces. The exact requirement may vary by product style, fabric, color, and customization. Share your specifications so we can confirm the appropriate MOQ for your project.

Do you work with new or growing apparel brands?

Yes. We support B2B apparel buyers, including emerging brands, established labels, retailers, and wholesalers. We can discuss product development, sampling, and production based on your needs.

What information should I send to request a quotation?

Please share your product type, reference images or tech pack, target quantity, fabric preferences, sizes, colors, logo or artwork requirements, packaging needs, and destination country. More complete details help us prepare a more accurate quotation.

Can you manufacture several apparel categories for one collection?

Yes. Our product range includes yoga and activewear, T-shirts, hoodies and sweatshirts, casual pants, polo shirts, custom apparel, jackets and outerwear, and sportswear. Feasibility and minimum quantities are reviewed for each style.

02 / 05

Product Development & Sampling

4 common questions

Do you offer OEM and ODM apparel manufacturing?

Yes. We provide OEM and ODM support, including pattern making, sampling, fabric sourcing, customization, and bulk garment production. The development scope is confirmed according to your design and technical requirements.

How long does sample development take?

Our typical sampling lead time is 7–12 days after the relevant details and materials are confirmed. Complex designs, special fabrics, or multiple revisions may require additional time.

Can you make garments from a reference photo or sample?

We can review reference photos, existing garments, sketches, and tech packs to assess development options. Measurements, construction details, fabric, and trims should be confirmed before sampling.

Can I revise a sample before bulk production?

Yes. Sample feedback and revisions can be discussed before bulk production. Additional development time or costs may apply depending on the changes requested.

03 / 05

Fabric, Branding & Customization

4 common questions

Can you help source suitable fabrics?

Yes. We offer fabric sourcing support for different apparel categories, including activewear, T-shirts, sweatshirts, and casualwear. Available options depend on your target hand feel, composition, weight, stretch, and performance requirements.

What logo and decoration methods do you support?

Our services include garment printing and embroidery. We can review screen printing, digital printing, heat transfer, and other decoration requirements based on artwork, fabric compatibility, and order volume.

Can you add custom labels and packaging?

Yes. Private-label and packaging options can be discussed, including brand labels, care labels, hangtags, and individual garment packaging. Final specifications and availability are confirmed during quotation.

Can you match my brand colors and size specifications?

We can work from your color references, size charts, and measurement specifications. Color and fit should be checked and approved through the sampling process before bulk production.

04 / 05

Production, Quality & Delivery

4 common questions

How do you manage garment quality control?

We review key product details at relevant stages, including approved sample requirements, workmanship, measurements, fabric and construction, final inspection, and packing checks. Inspection scope can be discussed for your order.

How long does bulk production take?

Bulk production timing depends on product complexity, order quantity, material availability, and the approved sample. We will confirm an estimated production schedule after reviewing your order details.

Do you arrange international shipping?

We can discuss international shipping and delivery coordination. Shipping methods, freight costs, documentation, and delivery terms depend on your destination and agreed order terms.

What happens before my order is shipped?

Before shipment, we coordinate final garment checks, folding, labeling, packing, carton organization, and handover arrangements according to the confirmed order requirements.

05 / 05

Communication & Orders

4 common questions

How do I start a project with Chenjia?

Send us your product idea, reference images or tech pack, target quantity, and customization needs. Our team can review the information, discuss development options, and advise on next steps.

Can I request a quotation before ordering a sample?

Yes. We can review your initial specifications and discuss a preliminary quotation. Final pricing may change after fabric, construction, decoration, packaging, and quantities are confirmed.

Where is your factory located?

Dongguan Chenjia Garment Co., Ltd. is based in Dongguan, Guangdong, China. We are an apparel manufacturer serving B2B customers.

How can I contact your team?

Email us at nils@chenjiawear.com or contact us on WhatsApp at +86 19970606704. Include your product details so we can better understand your request.

STILL HAVE QUESTIONS?

Let’s talk about
your next collection.

Send your tech pack, product photos or a brief description. Our team can review your needs and discuss a practical starting point.